Ebix Europe Limited (“Ebix”), has its registered office at Walsingham House, 35 Seething Lane, EC3N 4AH, London, UK. Ebix provides electronic trading solutions, services and innovative Insurtech products to the London and global (re) insurance markets, covering both large commercial and speciality markets. Our comprehensive solutions cater for various aspects within the commercial insurance lifecycle This policy applies to the management of your data that was collected by our UK offices.
The protection of your personal data is particularly important to us, and we understand our responsibilities to manage your personal data with care, to keep it secure and to follow the UK Government’s legal and regulatory expectations from Ebix.
We may update this policy from time to time, for example to keep it up to date, to follow the UK government’s legal and regulatory expectations and requirements from Ebix or conduct any updates to the way we run our business. It provides information on the data we collect, how we use it, and who we share it with.
We ensure data minimization, i.e., we will not request any data from you which is not needed for providing you with our products and services.
We will collect information from you:
We are obliged to set up a legal ground to use your personal data, therefore, we will make sure that we only use your personal data for the purposes set out above where we are satisfied that – our use of your personal data is necessary to support the Legitimate Interests that we have as a business:
We do not collect any sensitive data from our external stakeholders, however, if we do, we will establish an added lawful ground to those set out above which will allow us to use that information. This added exemption will typically be:
Your explicit written consent will allow us to process your sensitive data. If you choose to revoke your authorisation for us to use such data, we may be unable to provide all services to you in certain circumstances.
All the personal data we request from you, is processed by our UK based offices. All data related to our IT hosting & maintenance of our products and services, is located on the servers within our UK Offices. We will not share your data (globally) unless it is a secure transfer to a country providing adequate level of protection. You will have the right to request information about the safeguards we have put in place there.
No third parties, other than those that you chose to transact with over our products and services, have access to your data.
We will always ensure that your personal data is processed, managed, and stored securely, and deleted or destroyed securely when no longer needed as per our contractual obligations toward you.
Your information is securely stored for a minimum of 5 years after the last date of any business transactions, interaction, or communication between Ebix and you or your organisation.
In certain circumstances, we may keep your data for longer periods of time as is necessary to fulfil our above obligations toward any relevant UK regulations and laws – i.e., to meet our legal, regulatory, tax or accounting requirements, as a part of an audit trail to record your use of our products and services.
You do not have to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at dpo@ebix.com
If you have any concerns or wish to complain about our use of your personal information, please email us at dpo@ebix.com
You may also complain to the Information Commissioner’s Office, if you are unhappy with (how we have used your data or) have been unable to resolve your complaint.
In the United Kingdom, the supervisory authority for data protection can be contacted at:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire
SK9 5AF
UK
Website: https://www.ico.org.uk